l 444 Privacy Policy

This Privacy Policy ("Policy") applies to users ("you" or "user") of the l 444 platform website https://l-444.cam and its related mobile applications ("Service"). In this Policy, "personal information" means any information that can directly or indirectly identify a specific individual.

"Processing" means any operation performed on data, including collection, storage, modification, transfer or deletion. By starting to use the l 444 Service, you are considered to have accepted the terms of this Policy. To learn more about the general terms of use of the Service, please read the Terms and Conditions page.

1.1 Geographic Scope

This Policy has been prepared primarily with Bangladeshi users in mind. Regardless of the country or region from which you use the Service, the terms of this Policy apply equally.

1.2 Relationship with Other Services

This Privacy Policy should be read together with l 444's other service documents. In case of any conflict, this Policy will take precedence.

l 444 needs to collect various types of information to operate the Service properly. A categorised description is provided below:

2.1 Registration and Identity Information

• Full name
• Date of birth (for age verification)
• Mobile number
• Email address
• Username and password
• National ID or passport number (when identity verification is required)

2.2 Financial Information

During deposits and withdrawals, we collect information related to the payment method used, including bKash, Nagad, Rocket, Upay or bank transfer details. Full card numbers or sensitive bank account information are not stored on l 444 servers — these are processed through encrypted payment gateways.

2.3 Usage Information

• Login date and time
• IP address and device identifiers
• Browser type and operating system
• Navigation patterns within the Service and session duration
• Game play history, bet amounts and results

2.4 Communication Information

When you contact the support team via live chat or email, records of those conversations may be retained. This helps improve service quality and assists in resolving disputes.

l 444 uses collected information for the following purposes:

3.1 Account Management and Verification

Personal information is used to complete the registration process, verify age and identity, and ensure account security.

3.2 Payment Processing

To complete deposit and withdrawal transactions, prevent fraudulent activity and maintain accurate financial records.

3.3 Customer Support

To resolve user issues and answer questions. Our 24/7 live chat and email support is available in both Bengali and English.

3.4 Personalised Experience

To analyse user preferences and playing patterns in order to provide relevant bonus offers and game recommendations.

3.5 Responsible Gaming

To monitor usage patterns, identify potentially problematic behaviour, and provide necessary support in accordance with the responsible gaming guidelines.

3.6 Legal Obligations

To comply with applicable laws, regulations or court orders, and to establish, exercise or defend potential legal claims.

The l 444 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These are essential for the Service to function correctly. They are used for session management, maintaining login status and security verification. These cookies cannot be disabled.

4.2 Functional Cookies

Used to remember your preferences such as language selection and display settings. These improve the usability of the Service.

4.3 Analytical Cookies

Used to understand how users are using the Service and to improve service quality. The information collected is aggregated and anonymised.

4.4 Cookie Controls

You can disable cookies other than essential cookies through your browser settings. Please note that disabling some cookies may limit certain features of the Service.

l 444 does not sell your personal information. Information may be shared with third parties only in the limited circumstances below:

5.1 Payment Processors

Necessary financial information is shared with the relevant payment service providers to complete transactions via bKash, Nagad, Rocket, Upay or bank transfer. These parties operate under their own privacy policies.

5.2 Technology Service Providers

Trusted third-party services are used for server hosting, cybersecurity, customer support software and analytics. These parties process data only in accordance with their contracts and under l 444's instructions.

5.3 Game Software Providers

Game providers such as Evolution, Pragmatic Play, PG Soft, JILI and Spribe may access certain gameplay-related information. They use this information to ensure the fairness of each game.

5.4 Legal Obligations

Information may be disclosed when required to comply with a court order, a lawful request from an investigating authority, or applicable law.

5.5 Business Transfers

In the event of a business merger, acquisition or asset sale, user information may be transferred. Users will be notified in advance in such cases.

l 444 employs industry-standard technical and organisational measures to protect user information.

6.1 Encryption

All data transfers are encrypted using SSL technology. Sensitive data at rest is also kept in an encrypted state.

6.2 Access Controls

Only authorised personnel may access the necessary information. All access activity is logged and monitored.

6.3 Security Monitoring

Continuous monitoring is in place to detect unauthorised access, data breaches or suspicious activity.

6.4 Response to Data Breaches

In the event of a data breach, l 444 will notify affected users as quickly as possible and take the necessary steps to mitigate harm.

6.5 User Responsibilities

It is your responsibility to keep your account password confidential and to prevent unauthorised use. Report any suspicious activity to our support team immediately.

l 444 retains information only for as long as it is needed for the relevant purpose or as required by law.

7.1 Active Accounts

All relevant information will be retained for as long as your account remains active.

7.2 After Account Closure

Even after an account is closed, certain information may be retained for a specified period for the purposes of legal obligations, dispute resolution or fraud prevention. Once the purpose for retaining the information has been fulfilled, it is deleted securely.

7.3 Financial Transaction Records

Records of deposits and withdrawals may be retained for an extended period for accounting and auditing purposes.

l 444 grants users the following rights over their personal information:

8.1 Right to Access

You may at any time find out what information l 444 holds about you and how it is being used.

8.2 Right to Rectification

If any of your personal information is incorrect, you may request that it be corrected. Some information can be changed directly from account settings; otherwise, please contact the support team.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may not be erasable due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

8.5 Right to Data Portability

You may request your information in a structured, machine-readable format.

8.6 Right to Object

You may object to marketing communications or profiling. Marketing messages can be turned off at any time from account settings.

To exercise these rights or for more information, please read our Frequently Asked Questions (FAQ) or contact the support team directly.

l 444 services are for individuals aged 21 and above only. No information is knowingly collected from anyone under the age of 21.

Age is verified during the registration process. If we learn that an underage person has registered, that account will be closed immediately and the collected information will be deleted.

If parents believe their child is using l 444, please notify our support team immediately.

l 444 may update this privacy policy due to business changes, new technology, or legal requirements.

10.1 Notice of Changes

For significant changes, you will be notified via your registered email address or through a notification within the service.

10.2 Effective Date

The date of the updated policy will be noted at the top of the page. Continued use of the service after changes are made will be considered acceptance of the new policy.

10.3 Archive

Previous versions of the policy are available upon request.